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State and Federal Government Credit Cards Accepted
Ordering:
Orders
may be placed through your sales representative, or via U.S. Mail.
Work Orders will be processed upon receipt of the original purchase
document. Faxed purchase documents are accepted.
Please use the correct vendor code (00000544844) on all purchase documents submitted to Corrections Industries. Please include the correct catalog number, your wood stain selection,
fabric selection (When applicable), price, and date of referenced price
list. State Agencies must show the purchase order number,
encumbrance number, and an authorized signature. Private nonprofit
organizations must include a nontaxable transaction certificate.
Delivery
Corrections Industries will charge 10% of the invoiced amount for delivery.
Purchase orders that do not include a 10% delivery charge will be
rejected. Corrections Industries reserves the right to impose a
15% 'rush' charge on orders requiring delivery within ten (10)
business days. Delivery charges on printing services are charged at current UPS rates.
Billing:
Corrections Industries reserves the right to ship and invoice partial deliveries. Invoices are processed upon delivery of products and services. A late fee of 1.5% per month will be charged on all past due invoices.
Warranty:
New Mexico
Corrections Industries guarantees our products to be free of defects in
materials and craftsmanship for a period of one (1) year from the date of
shipment. Products requiring service after the warranty period will
be prorated. Goods damaged during delivery must be documented on the
delivery ticket upon receipt. All warranty claims must include the
delivery date and the relevant work order number. Any repairs and/or
replacements must be authorized by the Division Director.
Order Changes or Cancellations:
Changes
and cancellations are costly and time consuming. Once a work order
is generated, it is immediately queued for production. Materials are
purchased based upon pending work orders. Any modification or
cancellation of a work order is subject to a 20% service charge.
Positively no changes or cancellations on custom orders.
Returns:
No
return of product will be accepted unless authorized in writing by the Sales
Manager.
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